Privacy Policy

  1. Information Collection and Use:
    We may collect personal information from you when you place an order or interact with us. This information may include your name, contact details, delivery address, payment information, and any additional information necessary to provide the requested services. We use this information solely for the purpose of fulfilling your laundry service order and communicating with you regarding your order status.
  2. Payment Information:
    We understand the importance of secure payment transactions. When you provide payment information, it is encrypted using industry-standard security measures to protect your sensitive data. We do not store your payment information on our servers. All payment processing is conducted through reputable third-party payment processors that comply with applicable data protection regulations.
  3. Service Providers:
    We may engage third-party service providers to assist us in delivering our laundry services. These providers may have access to your personal information only to the extent necessary to perform their services on our behalf and are obligated to maintain the confidentiality and security of your information.
  4. Data Retention:
    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your personal information when it is no longer needed.
  5. Data Security:
    We employ appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security practices to ensure the ongoing integrity of your data.
  6. Cookies and Tracking Technologies:
    We may use cookies and similar tracking technologies on our website to enhance your browsing experience and collect certain information about your interactions with our website. You have the option to disable cookies through your browser settings, although this may impact your ability to use certain features of our website.
  7. Third-Party Links:
    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
  8. Legal Compliance:
    We may disclose your personal information when required by law, regulation, legal process, or governmental request. We may also disclose your information to protect our rights, enforce our terms and conditions, or investigate potential violations or fraudulent activities.
  9. Children's Privacy:
    Our laundry services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take prompt steps to delete that information from our records.
  10. Changes to the Privacy Policy:
    We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for any updates.